

AT&T and T-Mobile have always used GSM, which is also the main standard used by most countries outside of the United States. US carriers have historically used two wireless frequency standards, GSM and CDMI. To explain why we need to lightly delve into some cellular tech history. CDMAĪ phone may be unlocked and still not work with your carrier. Once you have your IMEI number, you can go to an IMEI checker site where you input your IMEI number and see if your phone is unlocked or not. Settings > General > About > IMEI (scroll down)Īlternatively, whether you're using an iPhone or Android, you can dial #06# then press call, and your IMEI number should appear. To find your IMEI number, you can do the following: If the search displays multiple networks, then your phone is most likely unlocked. Go to Settings > Connections > Mobile networks > Mobile operators > Search Now. Please note that this option isn't 100% foolproof - you may have an unlocked device but still not see "Cellular Data Network." Some phones will display Cellular Data Network once you click on "Cellular." If you don't see Cellular Data Network, your phone is probably locked.

Go to Settings > Cellular > Cellular Data Options > Cellular Data Network. If you see a message on the screen asking you for a SIM unlock code, then the phone is locked. There are several ways to check if your phone is really locked:Ī common solution is to turn off your phone, replace the current SIM card on your phone with another carrier's SIM card, and turn your phone back on. Update: looks like a manual unlock followed by a factory reset of the phone followed by going to the spectrum store and having them give me a new SIM card was the solution.If you go to your carrier, and they tell you that your refurbished device is locked or even blacklisted, you can always double-check to make sure.

And I can’t help but think I’m going to be in the same place after 48 hours. I was just curious if anyone else has had this much trouble trying to unlock their Verizon phone when switching carriers. The Verizon agent said they’d put in a manual unlock request which takes 24-48 hours to process. Verizon said the phone is already unlocked. Contacted both companies - spectrum did all their troubleshooting and surmised that Verizon still has the phone locked. I noticed the top left corner of my iPhone says No SIM with the spectrum card in, and in my general - about - it says the phone is sim locked. They said wait up to 4 hours for service to resume (text call data etc). Went through with the activation with a spectrum agent and everything went fine. But that everything on their end was good. I’d called Verizon twice to ensure there was no lock, and they stated the device would be automatically unlocked when a non-verizon SIM card was inserted. I did this via phone because the web portal said my phones were locked by Verizon. Yesterday I switched my SIM card and carrier to spectrum mobile.
